Selwyn Village, Selwyn Heights, Selwyn Oaks
The Selwyn Foundation is one of New Zealand’s leading providers of retirement services for the older generation. Selwyn provides a superior range of retirement living options including independent living, serviced apartments, rest homes, dementia and hospital level care.
Selwyn is one of the largest not-for-profit providers of services to the elderly. Delivering a high level of care, with respect and dignity is paramount to Selwyn.
The challenge for SSL was to integrate a large number of disparate systems, across facilities that ranged from very old, to brand new. The client wanted an outcome where their staff have a uniform way of monitoring and acting upon any alarm events throughout the villages. It was also important to log and report all calls with the goal of improving the level care.
A key deliverable was providing an intuitive care system which was simple to understand and use with minimal training.